Terms of Service

By accessing or using Swiftspeed ("the Platform", "we", "us", "our"), including our website at swiftspeed.app and all related services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Platform.

These Terms constitute a legally binding agreement between you ("User", "you", "your") and Swiftspeed. By creating an account, subscribing to a plan, or otherwise using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

You must be at least 18 years of age to use the Platform. By using Swiftspeed, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

If you are using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

To use Swiftspeed, you must create an account with a valid email address and password. You are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activities that occur under your account.
• Notifying us immediately of any unauthorized use of your account.

Swiftspeed is not liable for any loss or damage arising from your failure to secure your account credentials.

Inactive accounts: Accounts that have no apps may be deleted after 14 days. This includes accounts where apps were removed due to trial expiry. We may send a warning email before deletion but are under no obligation to do so.

Swiftspeed is a mobile app builder platform that allows users to create, customize, manage, and publish mobile applications for Android (and in the future, iOS) without writing code. The Platform provides:

• A visual app editor for building and configuring mobile apps.
• Hosting and delivery of app content and media.
• Build services for generating installable app packages (APK, AAB).
• Analytics, push notifications, and other engagement tools (depending on your plan).
• Customer support via our ticketing system.

The specific features available to you depend on your subscription plan. Feature availability may vary between the Free, Pro, and Business tiers as described on our Pricing page.

Swiftspeed operates on a per-app subscription model. Each app you create may have its own subscription plan. The available plans are:

• Free (7-Day Trial): 2 features (RSS Feed + Website to App), test via Tester app only. App and data removed after 7 days. No guaranteed uptime or service continuity (see Section 6).
• Pro: All standard features, publishing to Google Play, 500 MB storage, push notifications, analytics, and more.
• Business: Everything in Pro, plus e-commerce, direct messaging, e-wallet, 5 GB storage, automatic backups, and unmetered bandwidth.

Billing: Subscriptions are billed on a monthly or yearly cycle, depending on the billing period you select. Payment is due at the beginning of each billing cycle. All prices are in USD unless otherwise stated.

Price changes: We reserve the right to modify subscription prices at any time. Price changes will take effect at the start of your next billing cycle. We will make reasonable efforts to notify you of price changes in advance, but continued use of the Platform after a price change constitutes acceptance of the new pricing.

Payment methods: We accept major credit and debit cards via Stripe, and Paystack for supported regions. You are responsible for keeping your payment information current.

The Free plan is provided as a 7-day trial to allow users to explore the Platform and test their app natively. By using the Free plan, you acknowledge and agree to the following:

• Free apps are provided as a 7-day trial. After 7 days from app creation, your app and all associated data (including content, media, users, analytics, and configurations) will be automatically and permanently deleted.
• Free apps come with no guarantee of uptime, availability, service continuity, or data preservation.
• Swiftspeed reserves the right to suspend, restrict, or delete free apps at our sole discretion, with or without notice, even before the 7-day trial period ends.
• Free plan users are limited to 1 app and 2 features (RSS Feed and Website to App). All other features require a paid subscription.
• A warning email may be sent before deletion, but Swiftspeed is under no obligation to provide prior notice.
• Accounts that have no remaining apps after trial expiry may be deleted after 14 days.

To keep your app permanently, publish it on app stores, unlock all features, and remove all trial limitations, upgrade to a Pro or Business plan.

Paid plan subscribers (Pro and Business) receive the following additional assurances:

• Your app and data will not be deleted while your subscription is active and in good standing.
• If your subscription expires (payment fails or is not renewed), your app will remain accessible for a grace period. If the subscription is not renewed within 6 months of the expiration date, your app, account, and all associated data may be permanently deleted.
• Users without any active app (regardless of previous subscription status) may have their account deleted after 14 days.

Swiftspeed will make reasonable efforts to maintain service availability for paid subscribers, but does not guarantee 100% uptime (see Section 14).

Refunds are available only under the following strict conditions:

• The refund must be requested within 3 calendar days of the date of purchase.
• The request must be submitted through our support ticket system at swiftspeed.app/contact-us.
• Refunds are processed to the original payment method and may take 5 to 10 business days to appear.

After the 3-day window, all payments are final and non-refundable. By subscribing, you acknowledge this refund policy.

Refunds will not be issued for:

• Partial billing periods or unused time on a subscription.
• Downgrades from a higher plan to a lower plan.
• Account suspensions or terminations resulting from violations of these Terms.
• Dissatisfaction with features that were clearly described on the Pricing page at the time of purchase.

You agree to use Swiftspeed only for lawful purposes and in accordance with these Terms. You must not:

• Use the Platform to build apps that contain illegal, harmful, or offensive content.
• Create apps that distribute malware, spyware, or any form of malicious software.
• Build apps that facilitate phishing, fraud, or identity theft.
• Use the Platform to send spam, unsolicited messages, or bulk communications.
• Attempt to reverse-engineer, decompile, or disassemble any part of the Platform.
• Abuse Platform resources (excessive API calls, storage manipulation, bandwidth exploitation, or any activity that degrades service for other users).
• Create multiple accounts to circumvent plan limits, promotional restrictions, or enforcement actions.
• Use the Platform in any manner that violates applicable local, national, or international laws and regulations.
• Build apps that contain hate speech, promote violence, or discriminate against any group.
• Impersonate Swiftspeed, its staff, or other users.

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account and apps, with or without notice.

Swiftspeed reserves the right to suspend or terminate your account and any associated apps at our sole discretion if:

• You violate any provision of these Terms of Service.
• You violate the Acceptable Use Policy.
• We receive a valid legal or DMCA-related request concerning your app (see Section 11).
• Your account shows signs of fraudulent activity.
• Your free app exceeds its storage allocation and you do not upgrade within a reasonable timeframe.

Upon suspension, your access to the app editor and related services will be restricted. Upon termination, all data associated with your account may be permanently deleted.

Termination by you: You may close your account and cancel your subscriptions at any time by contacting support. Upon account closure, your data will be deleted in accordance with these Terms. Active subscriptions will not be refunded for the remaining billing period unless the 3-day refund window applies.

Swiftspeed respects intellectual property rights and expects its users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and similar international copyright laws.

If you believe your copyright has been infringed: You may submit a DMCA takedown notice to our support team at [email protected]. Your notice must include:

• Identification of the copyrighted work you claim has been infringed.
• Identification of the app or content you claim is infringing, with enough detail for us to locate it.
• Your contact information (name, email, phone number).
• A statement that you have a good-faith belief that the use is not authorized by the copyright owner.
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner.
• Your physical or electronic signature.

DMCA procedure: Upon receiving a valid DMCA notice, Swiftspeed will:

• Review the claim and, if valid, remove or disable access to the infringing content.
• Notify the app owner of the takedown and provide them with a copy of the notice.
• Allow the app owner to submit a counter-notification if they believe the takedown was made in error.
• Restore the content if a valid counter-notification is received and the complainant does not file a court action within 10 business days.

Repeat infringers may have their accounts permanently terminated.

Your content: You retain all ownership rights to the content you create, upload, and publish through the Platform, including text, images, audio, and other media. By using the Platform, you grant Swiftspeed a limited, non-exclusive license to host, serve, and display your content solely for the purpose of delivering your app to end users.

Our platform: Swiftspeed, its name, logo, code, design, underlying technology, and all related intellectual property are and remain the exclusive property of Swiftspeed. You may not copy, modify, distribute, sell, or lease any part of the Platform or its source code.

Apps built with Swiftspeed use our proprietary technology and framework. While you own your content and configurations, the compiled app packages are generated using Swiftspeed's build system and runtime. You may not extract, decompile, or redistribute the underlying Platform code from your app packages.

You are solely responsible for the content you publish through apps built on the Platform. Swiftspeed does not monitor, review, or endorse user-generated content and is not liable for:

• The accuracy, legality, or appropriateness of content in your apps.
• Any claims, damages, or disputes arising from content you publish.
• Your app's compliance with Apple App Store, Google Play, or any other distribution platform's policies and guidelines.
• End-user complaints or legal actions related to your app's content or functionality.

You are responsible for ensuring that your apps comply with all applicable laws, regulations, and third-party platform policies, including Google Play Developer Program Policies and Apple App Store Review Guidelines.

Swiftspeed strives to maintain reliable service, but we do not guarantee uninterrupted or error-free access to the Platform. The Platform is provided on an "as available" basis.

We reserve the right to:

• Modify, update, or discontinue features at any time, with or without notice.
• Perform scheduled and unscheduled maintenance that may temporarily affect service availability.
• Change the technical infrastructure, APIs, or underlying technology of the Platform.
• Introduce new features, remove existing ones, or change how features work.

We will make reasonable efforts to notify users of significant changes that materially affect their use of the Platform.

The Platform may integrate with or rely on third-party services, including but not limited to:

• Google Play and Apple App Store (for app distribution).
• Stripe and Paystack (for payment processing).
• Firebase and OneSignal (for push notifications).
• Google Maps and other mapping services.
• Google AdMob (for in-app advertising).
• Various analytics and tracking providers.

Swiftspeed is not responsible for the availability, reliability, or terms of any third-party service. Your use of third-party services is subject to their respective terms and privacy policies. If a third-party service changes its terms, pricing, or availability, Swiftspeed is not liable for any resulting impact on your app.

Swiftspeed provides customer support through our ticketing system, accessible at swiftspeed.app/contact-us.

When communicating with our support team:

• All support requests must be submitted through the ticket system or by replying to an existing email thread for continuity.
• You are expected to reply to the same email thread when following up on an existing issue. Opening duplicate tickets for the same issue may delay resolution.
• Support response times vary by plan: Free users receive basic support, Pro users receive priority support, and Business users receive dedicated support.
• Abusive, threatening, or harassing communication with support staff may result in account suspension.

We may also communicate with you via the email address associated with your account for service-related announcements, security alerts, and billing notifications.

If you publish your app to Google Play, the Apple App Store, or any other distribution platform, you are solely responsible for:

• Maintaining a valid developer account with the respective platform.
• Ensuring your app meets the platform's content policies, technical requirements, and review guidelines.
• Responding to any policy violations, review rejections, or takedown requests from the platform.
• Providing accurate store listing information, privacy policies, and age ratings.
• Complying with data protection and privacy regulations applicable to your app's users.

Swiftspeed provides the tools to build and package your app, but is not responsible for app store approvals, rejections, or compliance issues. We may assist with technical requirements where possible, but ultimate responsibility lies with you as the app publisher.

Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

By using the Platform, you consent to the collection and use of your information as described in the Privacy Policy. You are responsible for ensuring that any data you collect from your app's end users complies with applicable privacy laws and regulations (such as GDPR, CCPA, and others).

You agree to indemnify, defend, and hold harmless Swiftspeed, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Platform.
• Content you create, upload, or publish through apps built on the Platform.
• Your violation of these Terms or any applicable law.
• Any claim by a third party related to your app or its content.
• Your app's non-compliance with app store policies or regulations.

To the maximum extent permitted by applicable law:

• Swiftspeed is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Swiftspeed shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, revenue, business opportunities, or goodwill.
• Swiftspeed's total aggregate liability to you for any claims arising from or related to these Terms or your use of the Platform shall not exceed the total amount you paid to Swiftspeed in the 12 months preceding the claim.
• Swiftspeed is not liable for any loss of data, including app content, configurations, or media, regardless of the cause.

These Terms shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which Swiftspeed operates, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or your use of the Platform shall first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached, disputes shall be submitted to the competent courts of the jurisdiction in which Swiftspeed operates.

You agree that any cause of action or claim arising out of or related to these Terms must be filed within one (1) year after the cause of action arose, or it will be permanently barred.

Swiftspeed reserves the right to update or modify these Terms at any time. When we make changes:

• The "Last updated" date at the top of this page will be revised.
• For material changes, we may notify you via email or through a notice on the Platform.
• Continued use of the Platform after changes take effect constitutes your acceptance of the updated Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

These Terms, together with our Privacy Policy and any plan-specific terms presented at the time of purchase, constitute the entire agreement between you and Swiftspeed regarding your use of the Platform. These Terms supersede all prior agreements, representations, and understandings.

If you have questions, concerns, or requests regarding these Terms of Service, you may contact us at:

• Email: [email protected]
• Support tickets: swiftspeed.app/contact-us